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Frequently asked questions
GeneralPuppies and first-time groomsAnxious - Reactive or Sensitive PetsCat GroomingPricing and PaymentsContact and bookingAppointments - drop-off and on-the-dayRescheduling and cancellationsResults and satisfactionProducts and aftercare
What if I’m not happy with the groom?
We want you and your pet to leave happy. If something doesn’t look right, contact us promptly with details (and photos if possible). We’ll review and, where appropriate, arrange a tidy-up to make it right.
Feel free to call us or email us on:
hello@spatimepets.com (hello@spatimepets.com)
or
complaints@spatimepets.com (complaints@spatimepets.com)
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